Account Manager/Customer Service Real Rank Inc.Popular on CamTrader
Jobs / Posted 2 weeks ago / 79 views
Account Manager Opening – beginning June 22nd, 2020
We are seeking for a dynamic, detail-oriented, tech savvy Account Manager to join our team at RankMyAgent.com. The first position will open up last week of June. Another position may open up in mid August, we will know by mid May. This position will be a commitment for at least 1.5- 2 years.
Both positions will be worked remotely. You will require a great internet connection, phenomenal customer management and writing skills.
The Manager(s) will be:
A dedicated member of our team and the customer facing, image-make of RMA. The focus will be increasing engagement and traffic to the platform. You will be the main liaison for managing relations with current clients and partners and growing the platform.
Growing the real estate portfolio measured by traffic, sales and client satisfaction.
Helping to on-board new real estate pros and brokerages to the platform. You are the main point of contact and will work to build relationships and a sense of community
Managing daily account management, relationship management and participating in new member acquisition initiatatives.
providing superior customer support via phone, email, online chat with a 24 hour turn around time for all emails.
Creation, design and execution of business strategies, communications and features. This includes: social media content, email campaigns, e-newsletters, blog posts/written content, and digital and print design.
Working with a content calendar to executive on social media strategies and promotional campaigns.
Administrative duties include handling client emails, online chat and telephone calls
Track and communicate results, with a weekly report of analytics, growth of community, interaction and findings.
Aim for high interaction and virality of posts.
Know the brand you’ll be managing and voice of the brand.
Strategically plan social media campaigns and communicate weekly/monthly goals.
Remain on top of latest trends/articles/news.
Writing of blogs, newsletters for the platform’s users.